Piprico Support

← Documentation

We're here to help you get the most out of Piprico. Most questions are answered in the documentation — for everything else, reach us below.

Email support support@piprico.com — response within 1–2 business days.

Before contacting us

What support covers

Support doesn't include custom feature development or third-party app conflicts, but we'll point you in the right direction.

Common questions

Sections show but are empty

The section's collection or product isn't set. Add a collection_handle/product_handle in the section settings, or pick the resource with the editor picker.

Menu links go to /collections/all

The target collection doesn't exist yet — the theme redirects safely instead of 404ing. Create the collection with the matching handle and the link activates automatically.

Product info tabs show fallback text

Fill the product's metafields (e.g. custom.benefits) — see the metafields table in the docs.

Where do reviews come from?

Piprico supports review apps (Judge.me, Loox, etc.) via the Apps section on the product template, or native reviews.rating metafields.